Privacy Policy - FloraNatura

Consent to the Use of Personal Data

By engaging with FloraNatura’s services, including purchasing plants or flowers, you provide your explicit consent for the collection and use of your personal data as outlined in this policy. You may withdraw consent at any time by contacting us at [email protected].

Scope and Nature of Data Collected

FloraNatura collects only the information necessary for the completion of transactions, communication, and fulfillment of orders. This includes contact information, payment details, and preferences regarding our plant and flower offerings.

Purpose of Information Use

Personal data collected is used to process orders, improve customer service, manage inventory, and send notifications related to product updates and promotions relevant to your interests and preferences.

Commitment to Data Confidentiality

FloraNatura ensures that your data remains strictly confidential. We do not share your personal information with third parties except where necessary for transaction processing or as required by law, under strict confidentiality agreements.

Data Retention Policy

Personal information will be retained for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer required, data will be securely deleted or anonymized.

Access and Correction of Data

You may request access to your personal data at any time. If you notice any inaccuracies, you can request corrections by contacting us at [email protected].

Data Integrity and Accuracy

FloraNatura strives to ensure that all personal information is accurate and up-to-date. You are encouraged to notify us of any changes to your data so we can maintain accurate records.

Security Measures

FloraNatura implements industry-standard security measures to protect your personal data from unauthorized access, alteration, or misuse. These include encryption, secure servers, and periodic audits to safeguard your information.

Engagement of Third-Party Services

In order to provide our services effectively, we may use third-party vendors for tasks such as payment processing, delivery, or data storage. These third parties are bound by confidentiality agreements and comply with our data protection standards.

Data Minimization Practices

FloraNatura limits the collection and retention of personal data to the minimum necessary for the execution of our services. We adhere to the principle of data minimization to protect your privacy.

International Transfers of Data

In cases where personal data must be transferred across borders, FloraNatura ensures that such transfers are carried out in compliance with applicable international data protection laws and regulations.

Request for Data Deletion

You have the right to request the deletion of your personal data at any time, provided that such a request is consistent with applicable legal requirements. We will process deletion requests in compliance with relevant laws.

Response to Data Breaches

In the event of a data breach, FloraNatura will promptly notify affected individuals and relevant authorities, within the timeframes stipulated by applicable laws, to mitigate any potential risks.

No Automated Decision-Making

FloraNatura does not engage in automated decision-making processes based solely on your personal data without your explicit consent, unless legally mandated.

Modifications to Privacy Policy

FloraNatura reserves the right to amend or update this Privacy Policy at any time. Significant changes will be communicated via appropriate channels to ensure transparency.